Ensure compliance with applicable and non-discriminatory federal and state laws
Implement and maintain resident financial policies that address sound accounting principles for documenting all resident financial transactions
Implement and maintain a records retention policy and procedure to ensure the residence maintains accurate and complete records of all resident charges, payments, deposits and refunds
Implement and maintain policies and procedures to ensure a separation between the employment of a resident by a recovery resident provider or staff and the employee’s continued residence in the recovery home.
Collect resident demographic information to inform continuous quality improvement.
Anticipate and respond appropriately to emergent issues, including employee issues, changes in rules and regulations, industry trends, and crisis/disaster events.
Participate in residence monitoring, review and/or audit actions by regulatory agencies